Selling over the phone makes you realise how much communication we lose by not being able to see who we’re talking to, doesn’t it? Would you like to learn new techniques for selling over the phone?
Who is this course aimed at?
Anyone who uses the phone to: sell, market, generate leads, speak to customers.
What you will learn
- The Communication Model
- How to use language to build rapport
- Non-verbal cue
- Language patterns and what they can mean
Course duration: 1 day
You’ll come away with your own workbook and certificate of attendance for CPD purposes.
Next dates to be announced soon.