Would you find it useful to better understand language patterns and what they mean? If you could unravel the often hidden message, would you be more effective at your job?
Who is this course for?
Anyone who works in the medical sector and deals directly with patients.
What you will learn
- Language patterns and what they mean
- How language can give an indication of values/beliefs
- Language and meta programmes – eg, does someone have a ‘work towards’ or ‘move way’ preference
- How to question without using the often-confrontational word ‘why’
Course duration: 1 day
You’ll come away with your own workbook and certificate of attendance for CPD purposes.
Next dates to be announced soon.